General Terms and Conditions
Effective Date: January 30, 2026
These General Terms and Conditions ("Terms") apply to all Residents of Avora Residences and supplement the Cabin Rights Purchase Agreement (the "Agreement"). Capitalized terms not defined herein have the meanings set forth in the Agreement.
1. Definitions and Scope
1.1 Definitions
- "Resident" means the individual(s) who have purchased Cabin Rights pursuant to the Agreement.
- "Guest" means any individual invited by Resident to occupy the Villa or use Ship facilities, whether on a short-term or extended basis.
- "Visitor" means any individual who comes aboard for a brief visit (typically less than one day) without overnight accommodation.
- "Ship" means the Program Vessel(s) as defined in the Agreement.
- "House Rules" means the operational, safety, and conduct rules published by Avora and updated from time to time.
- "Programs" means rental programs, guest programs, excursion programs, and other services offered by Avora.
1.2 Scope
These Terms govern:
- Community standards and conduct expectations
- Operational policies for embarkation, travel, and disembarkation
- Guest and visitor policies
- Medical services and public health requirements
- Use of amenities and services
- Intellectual property and commercial activity restrictions
- Independent contractor relationships
All economic rights, Cabin Rights, transfer mechanics, buyback and trade-in options, refund rights, limitations of liability, governing law, venue, and dispute resolution provisions are governed by the Agreement and are not altered by these Terms.
2. Confidentiality and Communications
2.1 Confidentiality of Pricing and Program Terms
Resident agrees to keep confidential all pricing, financial terms, discounts, incentives, and promotional arrangements specific to Resident's purchase and shall not disclose such information to third parties (other than Resident's advisors bound by confidentiality obligations) without Avora's prior written consent. This confidentiality obligation does not apply to disclosures required by law or court order.
2.2 Communications and Notices
- Avora's primary method of communication with Residents is email. Resident must maintain a current email address on file with Avora.
- Resident consents to receive operational notices, billing statements, policy updates, and marketing communications via email.
- Resident may opt out of marketing communications but may not opt out of operational, safety, billing, or compliance-related notices.
- Notices sent by email to Resident's address on file shall be deemed delivered twenty-four (24) hours after sending.
2.3 Emergency Communications
In emergencies, Avora may contact Resident via phone, text message, or other available means. Resident shall provide and maintain current emergency contact information.
2.4 Emergency Contact Information
Resident shall provide Avora with complete and accurate emergency contact information for at least one person who is not traveling onboard (the "Emergency Contact") at the time of booking or as otherwise requested, and shall update such information promptly if it changes. The Emergency Contact must be reachable by phone and email and authorized by Resident to receive information and make decisions in urgent situations.
Resident consents to Avora and the Ship's officers, crew, medical staff, and agents contacting the Emergency Contact, and disclosing relevant information about Resident's condition and circumstances, in the event of a medical issue, safety or security incident, disappearance, missing-person report, emergency evacuation, death, or other urgent situation where Avora reasonably deems such contact appropriate.
Resident acknowledges that failure to provide and maintain current, accurate Emergency Contact information may delay Avora's ability to respond to emergencies, coordinate care, or make necessary arrangements on Resident's behalf. To the maximum extent permitted by applicable law and subject to the limitations of liability in this Agreement, Avora shall have no responsibility or liability for any loss, delay, or harm arising from Resident's failure to provide or update Emergency Contact information.
3. Operational Policies (Embarkation / Travel)
3.1 Embarkation and Disembarkation Timing
Embarkation and disembarkation times are determined by Avora and the Master and are subject to change based on port logistics, customs and immigration processing, weather, and operational requirements.
Resident must comply with all embarkation timing requirements. Late arrival may result in denial of boarding without refund, subject to the Agreement and applicable law.
3.2 Late Departure Charges
If Resident fails to depart the Ship at the end of a voyage or during a required disembarkation (e.g., for refit, regulatory inspection, or repositioning), Avora may charge a daily holdover fee and/or seek assistance from local authorities to effect removal, at Resident's expense.
3.3 Independent Travel Arrangements
- Resident is solely responsible for arranging air travel, ground transportation, hotels, and other logistics to and from embarkation and disembarkation ports.
- Avora is not responsible for delays, cancellations, or costs arising from Resident's travel arrangements or missed connections.
- Resident should purchase travel insurance to protect against trip cancellations, delays, and interruptions.
3.4 Travel Documentation and Visas
Resident and all Guests must possess valid passports (with at least six months' validity beyond the intended return date) and obtain all required visas, entry permits, health certificates, and other documentation for each port of call.
Certain countries require visas to be obtained in advance; Avora will provide guidance but Resident is solely responsible for compliance.
Failure to possess required documentation may result in denial of boarding, denial of entry at ports, deportation, or fines, all at Resident's expense, and Avora shall have no liability therefor, subject to the Agreement and applicable law.
3.5 Passenger Manifest and Customs/Immigration
Resident must provide accurate manifest information (full legal name, date of birth, nationality, passport details) for Resident and all Guests at least fourteen (14) days prior to embarkation or as otherwise required.
Providing false or incomplete information may result in denial of boarding, governmental fines, and enforcement action under the Agreement (including possible suspension or termination of Cabin Rights).
Resident and Guests must cooperate with all customs, immigration, security, and health screening procedures at all ports and onboard.
4. Community Standards and Conduct
4.1 General Conduct Expectations
Resident and Guests are expected to:
- Treat all crew, staff, contractors, other Residents, and Guests with respect and courtesy
- Comply with the Captain's lawful orders and instructions from ship's officers and crew
- Follow all posted rules and safety instructions
- Refrain from conduct that is disruptive, threatening, abusive, discriminatory, harassing, or otherwise inconsistent with a safe and harmonious onboard community
Violations may be addressed under the House Rules and Agreement, including suspension of privileges or removal from the vessel.
4.2 Smoking Policy
Smoking (including cigarettes, cigars, pipes, e-cigarettes, and vaping devices) is prohibited in all interior spaces, including Villas, corridors, restaurants, lounges, and common areas, except in designated outdoor smoking areas.
Violation of the smoking policy may result in fines, cleaning charges, and disciplinary action up to and including disembarkation, consistent with the Agreement and House Rules.
4.3 Alcohol Policy
- Resident and Guests must comply with the Ship's alcohol service policies and hours.
- Intoxication that results in disruptive, unsafe, or inappropriate behavior is prohibited and may result in restriction of alcohol service, confinement to quarters, and/or disembarkation.
- Open containers of alcohol may not be carried into certain areas (e.g., gyms, spas, medical facilities) as posted.
4.5 Harassment, Bullying, and Discrimination
Avora is committed to maintaining an environment free from harassment, bullying, discrimination, hate speech, and retaliation.
Prohibited conduct includes, but is not limited to:
- Verbal, physical, or visual harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, or other protected characteristics
- Threats, intimidation, stalking, or unwanted sexual advances
- Cyberbullying, trolling, or harassment in online Resident forums or communications
Violations may result in immediate disembarkation and permanent denial of boarding, in accordance with the Agreement, House Rules, and applicable law.
4.6 Respectful Treatment of Crew and Staff
Crew and staff are entitled to a safe and respectful working environment.
Abusive, threatening, or harassing conduct toward crew or staff is strictly prohibited and may result in immediate disembarkation and criminal referral where appropriate.
Romantic or sexual relationships between Residents or Guests and crew members are discouraged and, if they create workplace issues or violate crew employment policies, may result in the crew member's termination and/or restrictions on the Resident.
4.7 Photography, Filming, and Privacy
- Resident may take photographs and videos for personal, non-commercial use.
- Commercial filming, professional photography, drone use, and content creation for monetization require prior written approval from Avora.
- Resident shall respect the privacy of other Residents, Guests, and crew and shall not photograph or record individuals in private spaces (e.g., Villas, restrooms, medical facilities) without consent.
- Avora reserves the right to restrict photography and filming in certain areas for security, privacy, or operational reasons.
4.8 Crew Areas and Restricted Zones
Certain areas of the Ship (including the bridge, engine room, crew quarters, galley, and technical spaces) are restricted to authorized personnel only.
Residents and Guests may not enter restricted areas without express permission and escort.
Unauthorized entry into restricted areas is a serious safety and security violation and may result in immediate disembarkation.
5. Friends & Family, and Visitors
5.1 Friends & Family Benefits Programs
Avora may offer programs allowing Residents to bring friends or family members aboard at discounted rates or under special arrangements. Such programs are subject to availability, blackout dates, and separate terms and conditions published by Avora.
5.2 Visitor Policy
Short-term Visitors (e.g., for lunch, a tour, or a brief visit) may be permitted subject to advance approval, security screening, and payment of any applicable visitor fees.
Visitors must be escorted by Resident at all times and are not permitted in certain areas (e.g., other Residents' Villas, crew quarters, restricted zones).
Visitors may not stay overnight without being registered and approved as Guests.
5.3 Minors
Minors (individuals under 18 years of age) must be accompanied by a parent or legal guardian at all times when outside the Villa, unless participating in an Avora-supervised program.
Parents and guardians are solely responsible for the safety, conduct, and supervision of minors.
Certain amenities (e.g., spas, bars, casinos, gyms) may have age restrictions.
6. Medical Services and Public Health
6.1 Medical Facility and Services
The Ship is equipped with a medical facility staffed by licensed medical professionals. The scope of services is limited to basic and emergency care; the facility is not a full-service hospital.
Medical services are available for a fee and are not included in the Maintenance Fee unless otherwise stated.
In serious or complex cases, medical evacuation to shore-based facilities may be necessary, at Resident's expense.
6.2 Independent Contractor Status of Medical Providers
All medical personnel (including physicians, nurses, and paramedics) are independent contractors and are not employees or agents of Avora.
Medical providers are responsible for their own professional judgments, diagnoses, and treatment decisions.
Subject to non-waivable maritime law and the limitations of liability in the Agreement, Avora assumes no responsibility for the medical judgments, acts, or omissions of independent medical contractors.
6.3 No Medical Insurance; Medicare and Medicaid Not Accepted
Avora does not provide health insurance, and the Ship's medical facility does not accept Medicare, Medicaid, or most third-party insurance.
Resident is responsible for obtaining and maintaining adequate health and medical evacuation insurance.
Onboard medical charges will be billed to Resident's Shipboard Account and must be paid in full.
6.4 Fitness to Sail; Obligation to Disclose Medical Conditions
Resident acknowledges that the Ship's medical facility is limited to basic and emergency care and that the Ship is not a hospital, skilled nursing facility, memory-care facility, or assisted-living facility. Avora does not provide 24-hour nursing care, continuous medical monitoring, or supervision of activities of daily living, and crew and medical staff are not personal attendants.
Residents and Guests must be medically and physically able, with or without reasonable accommodations, to (i) embark and disembark the Ship using boarding methods reasonably expected for the itinerary, (ii) participate in required safety drills and, in an emergency, follow evacuation instructions and move to muster stations with the assistance that can reasonably be provided by crew in a mass-casualty setting, (iii) live aboard a moving vessel in an ocean-going environment, and (iv) understand and comply with safety instructions and warnings.
Resident must disclose any significant medical condition, cognitive impairment, mobility limitation, or special medical need that could reasonably affect the ability of Resident or any Guest to safely embark, live onboard, evacuate in an emergency, or receive necessary care given the Ship's limited medical capabilities, and must promptly update Avora if conditions change.
Avora will make an individualized, good-faith assessment, based on reasonable medical judgment relying on current medical knowledge or the best available objective evidence, of whether the individual can safely sail with or without reasonable accommodations.
If, after such assessment, Avora reasonably determines that an individual's medical condition, cognitive status, or functional limitations are such that safe embarkation, life onboard, or emergency evacuation is not feasible without regular or continuous hands-on assistance from another adult, Avora may condition that individual's participation on being accompanied at all times onboard by a capable traveling companion who can provide the necessary personal assistance.
If a required traveling companion does not embark, disembarks early, or is unable or unwilling to provide the necessary assistance, and no safe alternative arrangement is available, Avora may deny boarding or require disembarkation of the individual who requires assistance, subject to applicable law.
If Avora reasonably concludes that even with reasonable accommodations and, where applicable, the presence of a capable traveling companion, an individual's participation would pose a direct threat to the health or safety of that individual or others that cannot be reduced to an acceptable level, Avora may deny boarding or require disembarkation of that individual, subject to non-waivable applicable law.
6.5 Communicable Disease and Public Health Protocols
Resident and Guests must comply with all communicable disease prevention and control measures implemented by Avora, including:
- Pre-boarding health screening and testing
- Temperature checks and symptom monitoring
- Mask or face covering requirements in certain areas
- Isolation or quarantine if symptomatic or diagnosed with a contagious illness
- Vaccination or immunity documentation as required by Avora, flag state, or port countries
Avora may deny boarding or require disembarkation of any individual who:
- Refuses testing or screening
- Refuses to comply with isolation, quarantine, or masking requirements
- Presents a public health risk to the Ship's community
Except where prohibited by applicable law or overridden by the Agreement, no refund, credit, or compensation shall be provided for denied boarding or disembarkation due to public-health non-compliance or illness.
6.6 Quarantine and Isolation
If Resident or a Guest is diagnosed with or exhibits symptoms of a communicable disease, Avora may require isolation in the Villa or in a designated isolation facility, and may restrict Resident's access to common areas until cleared by the Ship's medical officer.
Maintenance Fees continue to accrue during quarantine or isolation in accordance with the Agreement.
If quarantine or isolation extends beyond the Ship's scheduled itinerary, Resident may be required to disembark at the next suitable port and arrange return travel at Resident's expense.
6.7 Assumption of Public Health Risk
Resident acknowledges that congregate living aboard a vessel inherently involves risk of exposure to communicable diseases and that no public-health measure can guarantee complete prevention. Resident's assumption of such risks, and related limitations on remedies, are set out in the Agreement's risk-disclosure and limitation-of-liability provisions, which govern.
6.8 Non-Compliance Remedies
Failure to comply with medical or public health requirements may result in:
- Denial of boarding
- Confinement to Villa
- Disembarkation at the next port
- Suspension of onboard privileges
Any economic consequences, including refunds or credits, are governed exclusively by the Agreement and applicable law.
7. Services, Amenities, and What's Included
7.1 Included in Maintenance Fee
The monthly Maintenance Fee covers the following, subject to change in Avora's discretion:
- Accommodation in the Villa
- Daily housekeeping and linen service
- Access to common areas (lounges, pools, gyms, libraries, co-working spaces)
- Standard dining in included restaurants and cafes
- Alcoholic beverages, premium coffees, and specialty drinks
- Basic Wi-Fi and internet access
- Onboard entertainment and programming (lectures, performances, movie screenings)
- Use of standard fitness facilities
- Participation in community events and activities
7.2 Services and Amenities Available for Additional Charge
The following are typically charged separately and billed to the Shipboard Account:
- Specialty dining venues and premium menu items
- Spa and salon services
- Retail purchases
- Shore excursions and tours arranged by Avora or third parties
- Medical and pharmaceutical services
- Laundry and dry cleaning services (beyond standard housekeeping)
- Premium internet packages or high-bandwidth services
- Guest fees for visitors and short-term guests
- Casino (where available and legally permitted)
- Premium fitness classes (e.g., personal training)
7.3 Modifications to Amenities and Services
Avora may modify, suspend, or discontinue any amenity, service, venue, or program at any time for operational, safety, regulatory, or commercial reasons. Such changes do not, by themselves, constitute a breach of the Agreement, and any economic impact is governed by the Agreement.
7.4 Gratuities
A discretionary service charge or gratuity may be automatically added to certain onboard charges (e.g., dining, bar, spa services) at the rates published by Avora.
Resident may adjust or remove gratuities at Resident's discretion but is encouraged to recognize exceptional service.
8. Baggage, Storage, Mail, and Packages
8.1 Baggage Limits
Resident may bring personal belongings appropriate to the Villa's size and storage capacity.
Avora may establish reasonable baggage limits (by weight and/or dimensions) for embarkation and disembarkation to comply with port, customs, and safety regulations.
Excess baggage may be subject to additional handling fees or refusal.
8.2 Prohibited Items
Resident and Guests may not bring aboard:
- Firearms, ammunition, explosives, or weapons of any kind (except as permitted by applicable law and with prior written approval)
- Illegal drugs or controlled substances not prescribed by a physician
- Hazardous materials (flammable liquids, chemicals, fireworks, etc.)
- Drones or other unmanned aerial vehicles (without prior approval)
- Large electrical appliances (e.g., space heaters, hot plates, irons) that pose fire or electrical hazards
- Candles, incense, or open flame devices
- Items prohibited by flag state, port state, or U.S. regulations
Avora reserves the right to inspect baggage and confiscate prohibited items.
8.3 Limited Storage
Storage space in the Villa is limited to built-in closets and cabinets. Avora does not guarantee additional storage.
Resident may request temporary offloading and storage of belongings during extended absences from the Ship, subject to availability, advance notice, and storage fees.
8.4 Mail and Package Delivery
Avora will facilitate delivery of mail and packages to Residents at ports of call, subject to local customs regulations and Avora's logistical capabilities.
Resident is responsible for customs duties, taxes, and any inspection or clearance fees associated with international shipments.
Avora is not responsible for delays, loss, or damage to mail or packages caused by third-party carriers, customs authorities, or port logistics.
Packages containing prohibited, hazardous, or suspicious items will not be delivered and may be reported to authorities.
9. Commercial Activity and Intellectual Property
9.1 Prohibition on Unauthorized Commercial Services
Resident shall not advertise, promote, sell, or provide any professional or commercial services onboard (including but not limited to medical, therapeutic, counseling, coaching, consulting, wellness, fitness, legal, financial, or retail services) without Avora's prior written approval.
Approved providers must:
- Provide proof of appropriate professional licensure and certifications
- Maintain professional liability insurance in amounts acceptable to Avora
- Execute a separate services agreement and waiver of liability as required by Avora
- Comply with all applicable laws and shipboard regulations
Unauthorized commercial activity constitutes a material breach and may result in immediate removal from the vessel and/or termination of the Agreement without refund.
9.2 Intellectual Property and Trademarks
All names, logos, trademarks, service marks, trade dress, designs, website content, marketing materials, and other intellectual property associated with Avora and the Ship (collectively, "Avora IP") are owned or licensed by Avora and are protected by copyright, trademark, and other intellectual property laws.
Resident shall not:
- Use Avora IP for any commercial purpose
- Reproduce, distribute, display, or create derivative works from Avora IP
- Use Avora IP in a manner that suggests sponsorship, endorsement, or affiliation without written consent
- Register domain names, social media handles, or trademarks that incorporate or are confusingly similar to Avora IP
Unauthorized use of Avora IP may result in termination of the Agreement and legal action.
9.3 User-Generated Content
If Resident posts content (photos, videos, reviews, comments) on Avora-operated platforms, social media, or forums, Resident grants Avora a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and promotional purposes, unless Resident opts out in writing.
10. Independent Contractors and Excursions
10.1 Independent Contractor Services
Certain services available onboard or in connection with the Ship are provided by independent contractors who are not employees, agents, or representatives of Avora, including but not limited to:
- Shore excursions and tour operators
- Retail shops and boutiques
- Spa and salon services
- Casino operations (where applicable)
- Medical services (as described in Section 6)
- Specialty restaurants or concessions
- Entertainment and performers
These independent contractors are solely responsible for their own operations, services, and personnel.
10.2 No Responsibility for Independent Contractors
Avora makes no representations or warranties regarding the quality, safety, legality, or suitability of services provided by independent contractors.
Resident's use of independent contractor services is voluntary and at Resident's sole risk.
To the maximum extent permitted by law, Avora assumes no liability for any injury, loss, damage, or claim arising from the acts or omissions of independent contractors, except to the limited extent non-waivable maritime or consumer protection law provides otherwise.
10.3 Shore Excursions
Shore excursions may be organized by third-party tour operators and, if so, are not part of the Ship's operation.
Resident participates in shore excursions at Resident's own risk.
Avora is not responsible for injuries, damages, delays, cancellations, or losses occurring during shore excursions, subject to the Agreement and applicable law.
Resident should ensure that adequate travel and medical insurance covers shore excursion activities.
10.4 Resident's Responsibility
Resident is solely responsible for:
- Evaluating the suitability and safety of independent contractor services
- Reading and understanding terms, waivers, and disclaimers provided by contractors
- Ensuring that Resident and Guests have appropriate insurance coverage
- Complying with the instructions and safety rules of excursion operators and service providers
11. Deviation, Cancellation, and Refund Policies
11.1 Itinerary Changes and Deviations
Avora and the Master reserve the right to deviate from any published or planned itinerary, skip or substitute ports, alter the order of ports, adjust time in port, or modify voyage routing at any time for any reason, including but not limited to:
- Weather, sea conditions, or navigational hazards
- Port closures, strikes, or congestion
- Mechanical issues or the need for repairs
- Public health restrictions or quarantine requirements
- Security threats, piracy, or political instability
- Operational, commercial, or scheduling considerations
Itinerary changes do not constitute a breach of the Agreement, and any economic impact, including refunds or credits, is governed by the Agreement.
11.2 Voyage Cancellation
Avora may cancel or suspend a voyage or series of voyages due to force majeure, mechanical failure, regulatory action, public health emergency, or other causes beyond Avora's reasonable control.
In the event of cancellation, Avora will make commercially reasonable efforts to provide a substitute itinerary or reschedule. Any refund rights are governed exclusively by the Agreement.
11.3 Mechanical Failures and Repairs
If the Ship experiences a mechanical failure requiring repair or dry-dock, Avora will use commercially reasonable efforts to minimize disruption.
Temporary suspension of operations for repairs does not entitle Resident to a refund, except that Maintenance Fees may be prorated or suspended during extended lay-ups exceeding ninety (90) consecutive days, in Avora's discretion.
11.4 No Refunds for Inconvenience or Disappointment
Except as expressly provided in the Agreement, Resident shall not be entitled to refunds, credits, or compensation for:
- Missed ports or shortened port times
- Changes to onboard programming, entertainment, or dining venues
- Weather-related delays or discomfort
- Mechanical issues that do not result in total loss or permanent cessation
- Personal inconvenience, disappointment, or lost vacation time
12. Background Checks and Security
12.1 Right to Conduct Background Checks
Avora reserves the right to conduct criminal background checks, credit checks, and other screenings of Residents, prospective Residents, Guests, and transferees, to the extent permitted by law. Resident authorizes Avora, and any third-party service providers acting on its behalf, to obtain consumer reports and other background information for purposes of evaluating eligibility for this Agreement, reviewing Resident's account, and collecting any amounts due, in each case to the extent permitted by the Fair Credit Reporting Act and applicable law.
12.2 Denial or Revocation Based on Background
Avora may deny boarding, refuse transfer approval, or terminate the Agreement if a background check reveals:
- Convictions for violent crimes, sexual offenses, theft, fraud, or drug trafficking
- Outstanding warrants or fugitive status
- Placement on government watch lists or sanctions lists
- Other findings that, in Avora's reasonable judgment, present a risk to the safety, security, or reputation of the Ship or its community
12.3 Security Screening
Resident, Guests, and Visitors are subject to security screening (including metal detectors, bag searches, and identity verification) when boarding and re-boarding the Ship.
Refusal to submit to security screening may result in denial of boarding.
12.4 Right to Search Villa and Baggage
Avora and the Master reserve the right to enter and search the Villa, baggage, and personal effects:
- For safety, maintenance, or emergency purposes
- When there is reasonable suspicion of prohibited items, contraband, or illegal activity
- To comply with customs, immigration, or law enforcement requests
Avora will use reasonable efforts to provide notice and obtain consent before non-emergency searches, but immediate searches may be conducted when circumstances require.
12.5 Cooperation with Law Enforcement
Resident shall cooperate with all law enforcement and governmental authorities. Avora may report suspected criminal activity and may detain individuals at the request of law enforcement, in accordance with applicable law.
13. Governing Law, Venue, and Time Limits
13.1 Governing Law
All disputes, claims, governing law, venue, arbitration procedures, time limits for bringing claims, limitations of liability, exclusions of damages, indemnification obligations, and waivers of in rem rights are governed exclusively by Sections 15, 16, and 17 of the Agreement, which are incorporated herein by reference.
13.2 Venue
For any claim that is not subject to arbitration (e.g., personal injury, death, or claims where arbitration is prohibited by law), exclusive venue shall be in a court of competent jurisdiction located in Fort Lauderdale, Broward County, Florida, USA.
Resident and Avora each consent to personal jurisdiction and venue in such courts and waive any objection based on inconvenient forum.
13.3 Time Limits for Claims
Any claim relating to personal injury or death must be preceded by written notice to Avora within six (6) months of the incident, and suit must be filed within two (2) years from the date of the incident or the date Resident knew or should have known of the injury.
Any claim relating to loss of or damage to property must be preceded by written notice to Avora within thirty (30) days after the end of the voyage, and suit must be filed within one (1) year of such notice.
All other claims (including breach of contract, refund claims, and service-related disputes) must be brought within one (1) year from the date the cause of action accrued.
Failure to provide timely notice or file suit within these time limits shall bar the claim, to the maximum extent permitted by law.
13.4 Notice Address
All notices under these Terms or the Agreement shall be sent to:
Avora Hospitality LLC
d/b/a Avora Residences
PO Box 820513
Pembroke Pines, Florida 33082
United States
Attention: Legal Department
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with the Agreement, House Rules, Code of Conduct, and other documents expressly incorporated by reference, constitute the entire agreement between Resident and Avora with respect to the subject matter hereof.
14.2 Amendment
Avora may amend these Terms from time to time by providing written notice to Residents. Material changes will be communicated with reasonable advance notice where practicable. Continued use of the Ship and services after notice constitutes acceptance of the amended Terms.
14.3 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
14.4 No Waiver
No waiver by Avora of any right or remedy under these Terms shall constitute a waiver of any other right or remedy or a continuing waiver.
14.5 Survival
Sections 2, 6, 9, 10, 11, 12, and 13 shall survive termination or expiration of the Agreement.
14.6 Language
These Terms are executed in English, which shall be the controlling language for all purposes. Any translation is for convenience only and shall not bind Avora.